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“The coronavirus pandemic has placed extraordinary demands on leaders in business and beyond,” writes McKinsey. COVID-19 created fear among employees and other stakeholders and the sheer unpredictability of the crisis made it challenging for executives to respond. “Indeed, the outbreak has the hallmarks of a “landscape scale” crisis: an unexpected event or sequence of events ofRead more

Recently, there’s been a lot of talk about a new SuperSport documentary, titled Chasing the Sun, which tracks the Springbok rugby team’s journey to World Cup glory in 2019. Something quite telling about the 5-part miniseries is how much they focus on the people behind the scenes – the families, coaching staff, logistics teams andRead more

I’ve spoken about a BHAG before. Pronounced “Bee Hag” and short for a “Big Hairy Audacious Goal”, the concept calls on people, and businesses, to build for the long term by working today and tomorrow and the next day with strict and steadfast focus. It’s usually something that seems impossible. We’ve always had a dreamRead more

In recent months we’ve all been exposed to our fair share of medical jargon – from pandemics and PPE to antibodies and active cases. While I’m sure we’re all so tired of hearing about COVID-19 and everything that goes along with it, all of this talk got me thinking about an interview author and successfulRead more

Have you ever heard of the 20 Mile March? It’s a concept developed by Jim Collins in his book Great by Choice. The idea is all about consistency. Enterprises that prevail during turbulent and chaotic times are the ones who set themselves strict performance markers that they need to hit with steadfast consistency. Collins likens theRead more

Starbucks is one of the world’s most popular coffee brands. Holding the top spot in its sector for many years in a row, the beloved coffee brand has secured customer loyalty through constant adaptation and innovation. What is driving innovation at American multinational today? Big data and data analytics. So much so, that some haveRead more

We recently asked our Nebula team about their remote working experiences. Keen to find out how they’re coping with this new reality, the aim of these conversations was to find out where things were going right and where they may be going wrong. Some mentioned “technical difficulties” and this really struck a cord with me.Read more

Talking to people in recent weeks, I’ve realised that many of us are experiencing some sort of COVID-19 fatigue. Over the last three or so months, this pandemic has totally transformed every aspect of our lives, making it hard to have a conversation with anyone, in any setting, without the coronavirus coming up. Often, theseRead more

COVID- 19 has disrupted the lives and lifestyles of billions of people around the world, with most governments enforcing some form of national lockdown to curb the spread of the virus. Information and communication technologies are playing, and have played, a crucial role in keeping our society functional in a time of lockdowns, quarantines, remoteRead more

As a leader, you need to remember that your words can be interpreted in so many different ways. And that your words are useless if you don’t keep the promises you make. As Steven Covey, an American educator, author, businessman and keynote speaker, once said: “What you do has far greater impact than what youRead more