Deploying OneView to the South African division of an international professional services firm with well over 4000 SIMS
Nebula Helps Professional Services Firm Do Mobile Better
63
% reduction in time spent on manual tasks.
21
% increase in data usage while costs simultaneously decreased.
Problem Statement
- The client had no visibility into what was happening in their telecoms environment, resulting in enormous bills at the end of the month.
- With a large portion working remotely, employees struggled to get their jobs done because they were worried about the amount of data they were using to connect to business applications.
The Solution
- OneView was deployed to provide a digital view of the entire telecoms environment.
- Each employee was matched with a suitable mobile package as well as access to all hardware and software required to get their jobs done.
- SIM Swop turnaround time was reduced from 3 hours to 30 minutes.
- SIM Locks and PIN/PUK requests were reduced from 50 minutes to 2 minutes.
- With OneView, users were warned when their bundles were running low and business administrators were also notified.
- Users were sent a User Report so that they could see their usage trends and have an idea of what they were costing the firm.
- Nebula negotiated with service providers to activate more affordable roaming services for users that travel regularly.
How Nebula Helped
- OneView empowered this client by enabling them to streamline their entire telecoms infrastructure, which in turn freed up company resources and reduced costs.
- Using OneView, the company was able to transform their telecoms environment by:
Boosting visibility
Improving employee productivity
Reigning in expenses and usage
Automating processes
The Results
- With Nebula, the client achieved a lower overall out of bundle 3G data cost.
- By streamlining processes, the client reduced time spent on manual tasks by 63%.
- Data bundles used increased by 21% in a year while costs were simultaneously reduced because out-of-bundle rates were no longer incurred.
63
% decrease in time spent on manual tasks.
Convinced? Get in touch with us to try a demo of OneView™.