Multinational Company Partners with Nebula for Telecoms Success

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“Nebula is very holistic in their approach. They are always available and accessible. They understand that we depend on mobile communications and downtime must be kept to a minimum. You need an ally in this business. And Nebula has been that ally to us.“

– General Services Supervisor of company

% reduction in out-of-APN data costs

% decrease in the client’s roaming costs

Problem Statement

The client lacked the control and visibility needed to help them manage their communications spend, usage and performance.
They received large amounts of raw data from their service provider. This data offered no valuable insights, as the company did not have the special expertise to process it.

The company needed a solution to implement their COPE (Corporate Owned Personally Enabled) mobile policy.
They also needed the implantation of cost optimisation initiatives regarding the amount of data they were using to connect to business applications.

The Solution

OneView was deployed to provide a digital view of the entire telecoms environment.
Employees could mark/categorise their calls and data sessions as either personal or business-related, reimbursing the company when exceeding allotted personal time.
Employees also received automated personalised notifications to stay aware of their APN usage, helping the client to curb overspending.
Nebula provided monthly customised reports, allowing the client to make sense of usage and spend trends.
OneView provided a detailed breakdown of roaming call and data expenses.
Nebula assisted the client with the RFQ process, helping the client source the right vendors to meet their unique needs.
Nebula also assisted with auditing and verifying bills through OneView and alerted the client of any billing irregularities.

How Nebula Helped

OneView allowed the client to reign in their telecoms spend and usage
The automation of processes made it easier for the client to keep tabs on telecoms expenses.
The client was able to save on both telecoms costs as well as time spent performing manual tasks, allowing more time to focus on strategic business operations.
Additionally, Nebula assisted the company with:

Roaming monitoring

Billing irregularities

Choosing contracts

The Results

Within six months, Nebula lowered the client’s out-of-APN data costs by 72%.
The company’s roaming costs also decreased by 48%.
With Nebula’s help, the company was able to improve on overall efficiencies and successfully stick to its budget for 2016.

reduction in the client's out-of-APN data costs

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Multinational Company Partners with Nebula for Telecoms Success