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Multinational Company Partners with Nebula for Telecoms Success

    Home Multinational Company Partners with Nebula for Telecoms Success

    Multinational Company Partners with Nebula for Telecoms Success

    Assisting a leading multinational company that sells products in over 180 countries

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    “Nebula is very holistic in their approach. They are always available and accessible. They understand that we depend on mobile communications and downtime must be kept to a minimum. You need an ally in this business. And Nebula has been that ally to us.“

    – General Services Supervisor of company

    0
    % reduction in out-of-APN data costs
    0
    % decrease in the client’s roaming costs

    Problem Statement

    • The client lacked the control and visibility needed to help them manage their communications spend, usage and performance.
    • They received large amounts of raw data from their service provider. This data offered no valuable insights, as the company did not have the special expertise to process it.
    • The company needed a solution to implement their COPE (Corporate Owned Personally Enabled) mobile policy.
    • They also needed the implantation of cost optimisation initiatives regarding the amount of data they were using to connect to business applications.

    The Solution

    • OneView was deployed to provide a digital view of the entire telecoms environment.
    • Employees could mark/categorise their calls and data sessions as either personal or business-related, reimbursing the company when exceeding allotted personal time.
    • Employees also received automated personalised notifications to stay aware of their APN usage, helping the client to curb overspending.
    • Nebula provided monthly customised reports, allowing the client to make sense of usage and spend trends.
    • OneView provided a detailed breakdown of roaming call and data expenses.
    • Nebula assisted the client with the RFQ process, helping the client source the right vendors to meet their unique needs.
    • Nebula also assisted with auditing and verifying bills through OneView and alerted the client of any billing irregularities.

    How Nebula Helped

    • OneView allowed the client to reign in their telecoms spend and usage
    • The automation of processes made it easier for the client to keep tabs on telecoms expenses.
    • The client was able to save on both telecoms costs as well as time spent performing manual tasks, allowing more time to focus on strategic business operations.
    • Additionally, Nebula assisted the company with:

    Roaming monitoring

    Billing irregularities

    Choosing contracts

    The Results

    • Within six months, Nebula lowered the client’s out-of-APN data costs by 72%.
    • The company’s roaming costs also decreased by 48%.
    • With Nebula’s help, the company was able to improve on overall efficiencies and successfully stick to its budget for 2016.
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    reduction in the client's out-of-APN data costs

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    Convinced? Get in touch with us to try a demo of OneView™.

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    Email: ContactUs@nebula.co.za
    Tel: +2721 555 3227
    Address: 22 Park Lane, Century City, Cape Town, 7446

    Gauteng

    Email: ContactUs@nebula.co.za
    Tel: +2712 661 0400
    Address: Unit 1001, 1st floor, 267 West Street Building, 267 West Avenue, Centurion, 0157

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