OneView automation enables IT optimisation for supermarket chain Pick n Pay with 1220 outlets
Pick n Pay Achieves Technology Optimisation Success with Nebula
40
% reduction in direct mobile costs.
50
% time saved in ordering IT infrastructure.
Problem Statement
- The client needed an automated, integrated solution that could be used for mass ordering IT infrastructure for new store openings
- The client needed a solution that allowed technology spend chargeback integration with SAP to remove time-consuming manual processes.
The Solution
- OneView was deployed to provide insight into service levels received by service providers and enforce SLA agreements.
- Enabling of automated telecommunication spend chargeback for each cost centre from the vendor invoice directly into SAP.
- Visibility over the mobile environment, allowing for identification of unused SIMSs.
- The OneView service request module integration provides integration with third party service request systems such as Infra, Remedy Force and ServiceNow. The retailer can now order mass quantities of equipments directly through OneView, resulting in time saving to acquire IT infrastructure for new stores.
How Nebula Helped
- OneView empowered this client by enabling them to streamline their entire telecoms infrastructure freeing up valuable company resources and reducing costs to achieve technology optimisation.
- Using OneView, the company was able to transform their telecoms environment by:
Boosting visibility
Improving employee productivity
Reigning in expenses and usage
Automating processes
The Results
- SAP integration removed necessity of manual processing for over 25 000 invoice line items.
- By streamlining processes, the client reduced time spent on manual order processing by 50%
- Direct mobile costs were reduced by 40% through cancellation of unutilised SIMs.
50
% decrease in time spent on manual tasks.
Our Pick n Pay case study is featured on the Microsoft Customer Success channel
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