Nebula assists a leading South African professional services firm in gaining visibility and control over its mobile environment
Global Firm Achieves Mobile Management Success
“We were flying blind and had to get a handle on things. Now, with Nebula’s EMMS, we have real-time visibility on what is happening, allowing us to make decisions and changes before we get the bill at the end of the month. In the first month we reduced our overall bill by 26% per month, simply by monitoring what was going on.”
– Former CIO of company
0
% decrease in annual mobile voice and data bill0
SIM-based devices deployed nationally with increased visibilityProblem Statement
- The client initially contacted Nebula to review their mobile environment cost and service provider agreement.
- The client also highlighted their own lack of visibility and control over the mobile environment.
Initial Stages
- Nebula proposed an audit of their environment based on Nebula proven automated auditing methodology
- Through the engagement, Nebula was able to identify direct as well as indirect costs that could be optimised
- Based on the final outcome of the audit, Nebula was also able to recommend action that would enable:
Real-time visibility
Operational control
Operational simplification
Accurate financial and decision support
The Solution
- OneView Mobile was deployed to provide a digital view of the entire mobile landscape – APN/3G stand-alone/Mobile Voice
- Inaccurate and unauthorised costs were corrected or removed
- APN environment was optimised and correctly profiled
- Stand-alone 3G cards cost and utilisation was optimised
- Visibility was provided across entire mobile environment including data usage via handsets
- Client mobile administrators were enabled with a real-time lifecycle management capability
- Mobile data usage and out-of-bundle costs were managed by implementing usage notifications
The Results
- The client’s annual mobile voice and data bill decreased by 26% year-on-year by identifying overbilling, user abuse and incorrect use with the deployment of OneView Mobile.
- Improved and increased visibility on the deployment and usage of over 4000 SIM-based devices deployed nationally. Excluding admin and operational resources, more than 100 management resources have visibility.
- Tracking and monitoring of data usage in near time due to the direct integration into South African mobile service providers
0%
decrease in the client's annual mobile voice and data bill
Convinced? Get in touch with us to try a demo of OneView™.