The fourth industrial revolution (4IR) is set to have a dramatic impact on all aspects of our lives. How aware, prepared and enabled is South Africa to handle everything this exciting technological era has to offer? In an attempt to answer some of these questions, the Kagiso Trust conducted a research study to explore citizenRead more
You’ve made the move to cloud and expect to experience drastic savings. But it just isn’t happening. And, in some instances, you’re may even be spending more than you did before. But why are your computing expenses piling up? Because you aren’t being strategic about monitoring and controlling your cloud environment and, as a result,Read more
Managing IT telecoms, and cloud costs optimally is complicated. But the benefits are huge. When an enterprise has a comprehensive understanding of their entire technology ecosystem, not only does it become easier to reduce the costs, it’s also possible to minimise the risks associated with bringing these new technologies into an organisation. This is whereRead more
Today, customers want to be able to interact with retailers on their own terms. Making purchases and communicating with brands wherever and whenever they feel like it. In 2019, we’ve seen how the adoption of innovative technologies, cloud and intelligent automation is helping these retailers achieve the level of customer experience that modern consumers expect.Read more
Speaking at a recent Cloud for Retail event in Cape Town, Linah Maigurira, Google’s retail industry manager for South Africa, explained that consumers are more curious, more demanding and more impatient than they’ve ever been before. “Your customers are walking into your shop with an intent to buy and that intent is backed by knowledge. They’reRead more
Given the fact that 93% of South African businesses are either developing or implementing a cloud strategy, no business can afford to be left behind. But where do you begin? At Nebula, we’re always keen to help. As such, we’ve put together an eBook detailing everything you need to know before embarking on your cloudRead more
Devices are slowly taking over our homes and offices. Enabled by the Internet of Things (IoT), many of these digital tools offer us experiences that are efficient, personalised, automated and based on our preferences and usage habits. The way we see it, the main benefits of IoT can be broken down into two sections –Read more
Gone are the days when a bank could woo customers with a fancy app or a slick online portal. As a recent survey from JD Power reveals, customer satisfaction is closely linked to the breadth and depth of a bank’s digital offer. Modern customers, who are used to convenience and personalisation within the retail and e-commerceRead more
The next evolution in high performance business We’ve been talking about High Performance business for quite some time. In 2016, we outlined the four steps every business should take to create a high performance telecoms environment. In 2017, our second high performance white paper, High Performance 2.0, we introduced the new world of business andRead more
Consider the original telephone. A culmination of work done by many individuals, this device was originally only used for one thing – allowing two or more users to have a conversation when they were too far apart to communicate normally. The traditional telephone has served as the world’s primary way of communicating across distances forRead more
