The benefits of cloud computing are well documented. From greater agility and reduced costs to improved security and uninterrupted access. But there is one benefit that is regularly overlooked – how cloud computing improves the customer experience. Why is this important? Well, the modern business landscape is more competitive than ever before. Gone are theRead more
If there is one guarantee in the tech space, it is this – things change. Take the mobile phone, as an example. When these gadgets were first introduced they could do little more than place calls. As these devices got more advanced, people could send text messages, handsets got smaller and various other things likeRead more
Let’s face it, mobile technologies – and smartphones in particular – have changed the world of work. With the majority of the global workforce in possession of these tiny super computers, employees are reachable at all times and can pretty much work from anywhere. Mobile technologies are having such an impact that the global mobileRead more
Digital innovation is happening in offices across the globe. It is changing how businesses create and distribute products and services and how they interact with their customers and employees. It’s changing how employees complete tasks, communicate with their colleagues and it is increasing their productivity. Everything we’ve outlined above can be described as digitalisation –Read more
One of the main benefits of telecoms expense management (TEM), specifically, mobile cost management is that it helps businesses streamline their operations. Without a TEM solution, your mobile administrators would spend their days manually sifting through spread sheets, analysing invoices, disputing charges, recovering funds, managing the inventory and ordering new services and devices. That’s aRead more
Telecoms Expense Management – The remedy all CFO’s need for a healthy telecoms environment Corporate telecoms environments have evolved and developed beyond measure over the last two decades. Today, companies do not simply need to worry about managing a call centre. Mobile and WAN networks are essential parts of the telecoms environment, and they presentRead more
By now, you probably know that OneView is our enterprise Telecoms Lifecycle and Expense Management system. Giving our customers the ability to automate the management of their mobile, fixed-line and WAN usage, spend and performance, OneView is the solution every organisation needs to achieve high performance business success. What you may not know is thatRead more
People around the world are becoming more and more attached to their smartphones. Our dependence on these devices has become so extreme that the biggest names in mobile are introducing features to help us curb our smartphone addiction. With this in mind, it’s no surprise that more and more companies are embracing bring-your-own-device policies. AcknowledgingRead more
Battling to implement a telecoms expense management solution in your enterprise? We’ve got you covered. We often come across enterprise businesses that are struggling to successfully monitor, maintain and streamline their telecoms environment. What they need is successful implementation of a telecoms expense management (TEM) solution. By implementing such a solution, companies can get aRead more
We are sure that you have heard about out-of-bundle costs. A topic that’s been in the news quite a bit over the last few months, out-of-bundle charges occur when you use data without activating a data bundle and get charged an elevated rate. But how elevated is this rate? According to a recent report, someRead more
