The telecoms industry used to be pretty simple. As a business, keeping tabs on your communications infrastructure entailed managing voice-dominated landlines and there were only a few sales and communication channels customers could use to get in touch with you. This has changed. Nowadays, there are so many different network offerings, technologies, products and servicesRead more
Optimising Telecoms Expenditure through a Coordinated Telecoms Expense Management (TEM) Programme For a large business, telecommunications will always be a significant budget item, as efficient and effective telecommunications are essential to a successful business. It is possible however, for telecoms expenditure to become bloated and inefficient. Spiralling bills and a lack of oversight can resultRead more
The key components of a successful vendor management process In a large company it can be very challenging to manage the IT needs across all the business functions. Companies are increasingly outsourcing more and more of their IT functionality to dedicated service providers who can provide the necessary skills, products and services. This brings inRead more
