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The client A leading multi-national manufacturing company that sells products in over 180 countries outside the US. What did the client need? For this company, communication is key to their environment. As such, they need to be able to forecast and manage usage and spend as accurately as possible. Currently, the company’s SA division hasRead more

When a company approaches Nebula, it’s usually because they want to reduce their telecoms expenses, curb overspending and streamline their telecoms management strategy. Our data analysis gurus are part of the team responsible for working through each client’s telecoms environment. It’s their job to identify any irregularities and cost saving opportunities and improve the client’sRead more

Is the customer still king or is this old adage nothing more than an irrelevant cliché? While some people believe this phrase is a little dated, we shouldn’t forget the real message: to always make decisions with your customers in mind. You are building your product to fulfil their needs after all. Modern businesses mustRead more

The telecoms industry used to be pretty simple. As a business, keeping tabs on your communications infrastructure entailed managing voice-dominated landlines and there were only a few sales and communication channels customers could use to get in touch with you. This has changed. Nowadays, there are so many different network offerings, technologies, products and servicesRead more

Optimising Telecoms Expenditure through a Coordinated Telecoms Expense Management (TEM) Programme For a large business, telecommunications will always be a significant budget item, as efficient and effective telecommunications are essential to a successful business. It is possible however, for telecoms expenditure to become bloated and inefficient. Spiralling bills and a lack of oversight can resultRead more

 The key components of a successful vendor management process In a large company it can be very challenging to manage the IT needs across all the business functions. Companies are increasingly outsourcing more and more of their IT functionality to dedicated service providers who can provide the necessary skills, products and services. This brings inRead more