When businesses had traditional phone systems, which employees could use to make work-related calls, tracking usage was relatively uncomplicated. All calls were logged and with the help of some additional software, the accounts department had a pretty good idea of what each department was spending. Today, things are a little more complex. With so manyRead more
If you’re thinking about changing up your business’ mobile deployment strategy or switching from one service provider to another, chances are you know that this can be a complicated endeavour. From brainstorming your options and negotiating the best deals to the actual transition of mobile lines and accounts – this process is far from easy.Read more
We’ve written extensively about the different mobile deployment models and how to find the right fit for your business. Now that you know that there are so many options out there, you may be thinking about making a change. But where do you start? We sat down with our mobile experts to hear their topRead more
In 2013, a study by PwC reported that four biggest banks in South Africa at the time – Standard Bank, Absa, FNB and Nedbank – were evaluating their current branch networks alongside technological developments. Collectively these banks had 2 877 traditional branches but PwC forecast that this number would decline by 21% come 2016. TheRead more
Telecoms expense management is about so much more than monitoring a business’ phone calls and Internet use. From IT, sales and contracts, to payments and procurement, all departments stand to benefit in some way from the automation and efficiencies associated with implementing telecoms expense management software. Just ask some of our happy customers. We recentlyRead more
Ever gone to send an email or make a call and you’ve run out of airtime or data?. Which is strange because you just recharged. With so much trending in the media about mobile data mysteriously vanishing, you’d be forgiven for worrying that something is wrong. But before you start packing that your service providerRead more
Let’s face it, as a business, it would be foolish to make an investment without considering the possible returns. Especially as IT budgets dwindle and businesses have to be more and more strategic about how they’re spending their money. It’s important to note that return on investment (ROI) isn’t strictly about profit – it’s aboutRead more
There’s been a lot of talk in the media recently confirming what many have suspected for a long time – their mobile data is mysteriously vanishing. Even when their devices aren’t connected to the Internet. While the work of some savvy journalists did prove that data does sometime actually disappear, there are a few otherRead more
Last year, we released our first High Performance Telecoms white paper. You can download it here. Today we’re launching High Performance Telecoms (HPT) 2.0. As is the case with anything happening in the digital space, things move so rapidly that only the most innovative and strategic businesses make the grade. In HPT 2.0, we takeRead more
Many of the telecoms trends that were making headlines in 2016 have continued to cause a stir in the first half of 2017. From the Internet of things (IoT) and security to 5G and machine learning – the industry is only set to get more interesting. And competitive. While these trends do present a multitudeRead more
