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Communication technologies have become an essential tool for the modern workforce; especially with more and more of us working remotely. But how do businesses keep tabs on all these different communication tools and solutions? Telecoms expense management (TEM).  TEM solutions help organisations to monitor and manage their entire telecoms environment, tracking spend, usage, technology, processes,Read more

We live in a technological melting pot. With different products, services and solutions shaping how we work, commute, collaborate, communicate and stay entertained. For modern businesses, managing all of the costs associated with this extensive technology infrastructure can be exceptionally complicated. But it is an incredibly important thing to do in order to minimise theRead more

At the beginning of April, Japanese telecoms experts confirmed that the volume of Internet data used in the country jumped 40% in a month. The reports prompted concerns that the country’s network may become overwhelmed. The influx in data use is the result of an increase in telecommuting and video streaming as more and moreRead more

The South African banking sector has been disrupted by technologies for a number of years now. And this disruption is not only happening in locally, it’s happening across the globe. As such, we’ve seen traditional banks being pitted against their newer, more tech savvy and more agile counterparts. And we’ve also witnessed these more well-establishedRead more

Millennials will make up 75% of the global workforce by 2025. A new generation of worker has arrived and they want bring-your-own-device (BYOD). Typically, younger generations are more mobile, they demand greater freedom and flexibility and they understand the value of work-life balance. In addition to this, they want to use the same tools andRead more

According to the Harvard Buisness Review, any business on a quest to cut technology costs, should keep two key points in mind. Firstly, forget about trying to find a silver bullet. No single idea or cost reduction strategy will solve all of your problems in one go. Any solid cost reduction plan will combine 10Read more

Consider the original telephone. A culmination of work done by many individuals, this device was originally only used for one thing – allowing two or more users to have a conversation when they were too far apart to communicate normally. The traditional telephone has served as the world’s primary way of communicating across distances forRead more

The modern enterprise business is being forced to embrace a new digital reality. The lines between IT and telecoms are blurring, and the new workforce is mobile and connected at all times. IT, telecoms and technology are central components to the operations of any modern organisation. To thrive in the modern marketplace, organisations need toRead more

The benefits of cloud computing are well documented. From greater agility and reduced costs to improved security and uninterrupted access. But there is one benefit that is regularly overlooked – how cloud computing improves the customer experience. Why is this important? Well, the modern business landscape is more competitive than ever before. Gone are theRead more

If there is one guarantee in the tech space, it is this – things change. Take the mobile phone, as an example. When these gadgets were first introduced they could do little more than place calls. As these devices got more advanced, people could send text messages, handsets got smaller and various other things likeRead more