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Keen to discover how artificial intelligence (AI) is set to shake up the retail space, IBM surveyed 1 900 retail and consumer product representatives across 23 countries. What they found was that the adoption of intelligent automation technologies within the retail industry is only set to increase. The focus of the IBM study was toRead more

Did you know that having the right hardware in place can have a serious impact on how customers view your retail store and potentially improve sales? Tablets are proving to be an increasingly popular option for retailers and their customers because these mobile devices are relatively affordable, and they offer the same computing capabilities asRead more

We’ve recently written a fair amount about how technology is changing up the retail space – from the role of IoT, to ecommerce trends and tracing the evolution of retail spaces from traditional to modern day. Today, we’re looking at the connected retail revolution and unpacking exactly what retailers need to do to tap intoRead more

If you don’t believe that the Internet of things (IoT) is changing the face of retail, we’re about to convince you. There’s plenty of evidence that showcases just how great an impact IoT is having on the traditional store. Here are just a few key stats: A recent research report from Global Market Insights noted thatRead more

If you need convincing that digitalisation is here to stay, take a trip to your local shopping mall. What you’ll see is a range of retailers selling everything from handbags to hamburgers experimenting with digital technologies in an attempt to respond to changing customer demands and meet their modern expectations. You’ll see concept stores thatRead more

Tim Harader runs Portal VR, a virtual reality arcade in Seattle. When looking at the current state of the virtual reality (VR) and augmented reality (AR) market, Harader suggests we’re seeing a trend similar to that of the internet video space in the late 1990’s. Elaborating upon internet video, Tim explains that during the lateRead more

In 2017, we saw so many local and international retailers upping their digital strategies. From realising the value of telecoms expense management and embracing mobile to digitalising retail spaces; more and more retailers are acknowledging that digital disruption is changing their industry and are making moves to respond. Here is a roundup of our topRead more

Technology has fundamentally changed all aspects of life – from business and healthcare to communication and commerce. To illustrate how digital disruption and tech innovation have revolutionised the world of retail, consider the following statistic: in 1993, the typical South Africa consumer shop at an average of 2.1 different stores. Ten years later, that figureRead more

According to research by Boston Retail Partners, 84% of retailers intend to implement mPOS (mobile point of sale) in the next three years. Using smartphones, tablets or dedicated wireless devices as mobile cash registers or electronic point of sale terminals, many larger retailers have already begun to deploy these mobile solutions in their stores. But theRead more

Gone are the days when shopping was something people had leave the comfort of their homes to do. As such, retailers need to offer their customers an additional incentive to get out of the house. They need to offer experiences. In the US, Nordstrom, a chain of luxury department stores, recently announced that it would beRead more