According to a global study co-sponsored by the IBM Institute of Business Value and the National Retail Federation, retailers and consumer product businesses are entering a new phase of technological innovation. Titled “The coming AI revolution in retail and consumer products”, the findings are based on a global survey of 1 900 retail and consumerRead more
Omni-channel retailers have both physical stores and a digital presence. But it’s about a lot more than just doing both. Successful omni-channel retailers give customers to make purchases via a variety of sales channels and, very importantly, these businesses offer a high level of integration between these different channels. If a customer adds an itemRead more
Keen to discover how artificial intelligence (AI) is set to shake up the retail space, IBM surveyed 1 900 retail and consumer product representatives across 23 countries. What they found was that the adoption of intelligent automation technologies within the retail industry is only set to increase. The focus of the IBM study was toRead more
Did you know that having the right hardware in place can have a serious impact on how customers view your retail store and potentially improve sales? Tablets are proving to be an increasingly popular option for retailers and their customers because these mobile devices are relatively affordable, and they offer the same computing capabilities asRead more
We’ve recently written a fair amount about how technology is changing up the retail space – from the role of IoT, to ecommerce trends and tracing the evolution of retail spaces from traditional to modern day. Today, we’re looking at the connected retail revolution and unpacking exactly what retailers need to do to tap intoRead more
If you don’t believe that the Internet of things (IoT) is changing the face of retail, we’re about to convince you. There’s plenty of evidence that showcases just how great an impact IoT is having on the traditional store. Here are just a few key stats: A recent research report from Global Market Insights noted thatRead more
If you need convincing that digitalisation is here to stay, take a trip to your local shopping mall. What you’ll see is a range of retailers selling everything from handbags to hamburgers experimenting with digital technologies in an attempt to respond to changing customer demands and meet their modern expectations. You’ll see concept stores thatRead more
Tim Harader runs Portal VR, a virtual reality arcade in Seattle. When looking at the current state of the virtual reality (VR) and augmented reality (AR) market, Harader suggests we’re seeing a trend similar to that of the internet video space in the late 1990’s. Elaborating upon internet video, Tim explains that during the lateRead more
In 2017, we saw so many local and international retailers upping their digital strategies. From realising the value of telecoms expense management and embracing mobile to digitalising retail spaces; more and more retailers are acknowledging that digital disruption is changing their industry and are making moves to respond. Here is a roundup of our topRead more
Technology has fundamentally changed all aspects of life – from business and healthcare to communication and commerce. To illustrate how digital disruption and tech innovation have revolutionised the world of retail, consider the following statistic: in 1993, the typical South Africa consumer shop at an average of 2.1 different stores. Ten years later, that figureRead more
