If you don’t believe that the Internet of things (IoT) is changing the face of retail, we’re about to convince you. There’s plenty of evidence that showcases just how great an impact IoT is having on the traditional store. Here are just a few key stats: A recent research report from Global Market Insights noted thatRead more
If you need convincing that digitalisation is here to stay, take a trip to your local shopping mall. What you’ll see is a range of retailers selling everything from handbags to hamburgers experimenting with digital technologies in an attempt to respond to changing customer demands and meet their modern expectations. You’ll see concept stores thatRead more
Tim Harader runs Portal VR, a virtual reality arcade in Seattle. When looking at the current state of the virtual reality (VR) and augmented reality (AR) market, Harader suggests we’re seeing a trend similar to that of the internet video space in the late 1990’s. Elaborating upon internet video, Tim explains that during the lateRead more
In 2017, we saw so many local and international retailers upping their digital strategies. From realising the value of telecoms expense management and embracing mobile to digitalising retail spaces; more and more retailers are acknowledging that digital disruption is changing their industry and are making moves to respond. Here is a roundup of our topRead more
Technology has fundamentally changed all aspects of life – from business and healthcare to communication and commerce. To illustrate how digital disruption and tech innovation have revolutionised the world of retail, consider the following statistic: in 1993, the typical South Africa consumer shop at an average of 2.1 different stores. Ten years later, that figureRead more
According to research by Boston Retail Partners, 84% of retailers intend to implement mPOS (mobile point of sale) in the next three years. Using smartphones, tablets or dedicated wireless devices as mobile cash registers or electronic point of sale terminals, many larger retailers have already begun to deploy these mobile solutions in their stores. But theRead more
Gone are the days when shopping was something people had leave the comfort of their homes to do. As such, retailers need to offer their customers an additional incentive to get out of the house. They need to offer experiences. In the US, Nordstrom, a chain of luxury department stores, recently announced that it would beRead more
If you’re feeling a little perplexed by the Black Friday madness, you’re not alone. Many South African consumers are wondering why local retailers are following an American tradition? And the answer is simple – sales. Considered the start of the Christmas shopping rush, Black Friday sees retailers offering their customers massive sales and savings to welcome theRead more
