Blog

Looking back on 2020, you’d be forgiven for thinking that the year went by in a bit of a blur. To make better sense of everything that happened over the last 12 months, I’ve found it helpful to break the year down into four distinct stages. During the first stage we were starting to hearRead more

Few innovations have caused as much excitement and garnered more hype than artificial intelligence (AI). And rightly so. Industry experts suggest that AI will completely revolutionise all aspects of our lives. Despite its potential, there are many misconceptions about AI – from fears of massive job losses to concerns that super computers will take overRead more

According to Gartner, 81% of executives expect to compete on customer experience alone in the not-too-distant future. Despite this, a mere 22% believe that they have developed an experience that exceeds customer expectations. And the numbers don’t lie. According to the Temkin Group, companies that earn $1 billion annually can expect to earn, on average, an additionalRead more

Until now, edge computing has held a great deal of promise but without much practical application. In 2021, this is set to change. According to industry experts from Forbes, Forrester and the IDC, we will see the concept of the edge becoming much more widespread among the general population in 2021. Much like everyone knowsRead more

Open banking is a banking practice that gives third-party financial service providers access to consumer banking, transactional and other financial data through the use of application programming interfaces (APIs). This enables the networking of accounts and data across institutions for use by consumers, financial institutions, and third-party service providers. Poised to reshape the banking industry, open bankingRead more

For quite some time, Industry 4.0 technologies – like the Internet of Things (IoT), additive manufacturing, artificial intelligence (AI) and virtual, augmented and mixed reality – have slowly started making their way into factories and transforming how manufacturers operate. Keen to maintain their operations remotely and avoid partial or total shutdowns during the COVID-19 pandemic,Read more

Businesses are increasingly embracing the use of personal devices for work, especially with more and more employees working from home due to the COVID-19 pandemic. But corporate policies aren’t keeping up. Bitglass’ 2020 BYOD Report found that around 69% of employees are allowed to use personal devices to perform work functions and yet more thanRead more

In many countries around the world, patients live miles away from the nearest hospital. In fact, a 2018 study by the World Economic Forum (WEF) revealed that less than a third (29%) of the total population of sub-Saharan Africa, and around 28% of the women of child-bearing age, lived more than two hours from the nearestRead more

The software-as-a-service (SaaS) market is expected to reach $116 billion in 2020; driven by a real need to protect worker data as businesses rapidly shift to remote work. The COVID-19 pandemic has placed everything IT-related in the spotlight, especially as businesses search for opportunities to boost efficiency and reduce costs. SaaS solutions are often easyRead more

Artificial intelligence and machine learning are set to transform the banking industry. According to the McKinsey Global Institute, the use of these technologies to improve decision making, tailor services and enhance risk management will generate more than $250 billion in value across the sector. In fact, risk management is one of the functions likely toRead more