Speaking at a recent Cloud for Retail event in Cape Town, Linah Maigurira, Google’s retail industry manager for South Africa, explained that consumers are more curious, more demanding and more impatient than they’ve ever been before. “Your customers are walking into your shop with an intent to buy and that intent is backed by knowledge. They’reRead more
Market research firm, the International Data Corporation (IDC), coined the term “the third platform” to describe the hugely disruptive world we live in. Characterised by four foundational digital technologies – namely social, mobile, analytics/big data and cloud computing – the IDC believes that these tools have enabled companies to boost efficiencies, create new customer andRead more
Research firms like Statista forecast that over 30 billion devices will be connected to the Internet by 2020 and that this number will rise to 75 billion come 2025. No longer just a tech industry buzzword, the Internet of Things (IoT) has become a core technology influencing everything that consumers and businesses use on a daily basis.Read more
Heraclitus, a Greek philosopher and pioneer of wisdom, may have uttered the words: “The only thing that is constant is change”, over 2 500 years ago but the statement is especially true today. In a world defined by digital innovation and digital disruption, it feels like everything is changing, all the time. Which is exactlyRead more
Modern businesses have to make quick decisions in order to stay ahead of the competition. And having the most recent data available is critical in order to make these swift business decisions possible. Within the healthcare space, the stakes are far higher. When getting test results, diagnosing patients and determining the best course of treatmentRead more
Over half of IT leaders are increasing their IT budgets; even in organisations where leadership are pushing for greater efficiency and cost savings when it comes to new technology projects. This is according to a Harvey Nash/KPMG’s 2019 survey. In conversations with more than 3 600 CIOs and technology leaders around the world, Harvey NashRead more
Clothing-as-a-Service (CaaS) is being explored by several major brands to disrupt how retail businesses can attract interest from, and tap into the budgets of, modern consumers. As an example, we will see clothing rentals moving beyond just renting out tuxedos or evening gowns for special occasions. A brand like Banana Republic is testing the watersRead more
Millennials will make up 75% of the global workforce by 2025. A new generation of worker has arrived and they want bring-your-own-device (BYOD). Typically, younger generations are more mobile, they demand greater freedom and flexibility and they understand the value of work-life balance. In addition to this, they want to use the same tools andRead more
The benefits of robotic process automation (RPA) are huge; across businesses of all sizes and a wide range of industries. By relieving human workers from having to perform repetitive tasks, these tools free up your workforce to focus on more important tasks. In fact, the implementation of RPA can give a typical organisation as muchRead more
The “robotic” aspect of robotic process automation (RPA) can prove misleading. This is because RPA is a software-based solution. It doesn’t actually take a physical form and has nothing to do with robots. The aim of RPA is to automate manual, rote tasks typically assigned to human employees sitting behind computers. But it shouldn’t beRead more
