Successful leadership is about entering into a social contract with people. Meeting people where they are and connecting with them in terms of how their work contributes to their lives. That being said, I don’t think that there is a single approach or strategy for successful leadership. It’s not a case of all good leadersRead more
Gone are the days when a bank could woo customers with a fancy app or a slick online portal. As a recent survey from JD Power reveals, customer satisfaction is closely linked to the breadth and depth of a bank’s digital offer. Modern customers, who are used to convenience and personalisation within the retail and e-commerceRead more
As more and more business applications move to the cloud, modern enterprises are faced with a range of unique information security challenges. Cloud computing may allow your employees to access data and documents anywhere and at any time – this ups productivity, flexibility and agility – but it also makes it more difficult to keepRead more
The healthcare industry is generating a massive amount of data every day. This presents healthcare providers with an opportunity to improve patient care and up efficiency by using previous data to make more strategic informed decisions. And as a result, the healthcare analytics market is growing. According to the 2019 Healthcare Provider Analytics Market TrendsRead more
Technology enthusiasts, economists and business leaders across the globe are currently engaged in a very important debate about what impact automation will have on the modern workplace. On the one side of the spectrum there are the “techno-pessimists” who are concerned about how many jobs will be lost with the rise of automation. And onRead more
Keen to discover how artificial intelligence (AI) is set to shake up the retail space, IBM surveyed 1 900 retail and consumer product representatives across 23 countries. What they found was that the adoption of intelligent automation technologies within the retail industry is only set to increase. The focus of the IBM study was toRead more
In 2017, a roundtable hosted by local industry experts highlighted various concerns around the use of Artificial Intelligence (AI) in South Africa. Everything from data quality, data privacy, workforce readiness and re-skilling, as well as potential job losses was discussed. With these pitfalls in mind, what steps can developing nations, like SA, take to prepare forRead more
Ikigai is a Japanese term that means “a reason for being”. The concept is all about finding your source of value or the things that make your life worthwhile. When reading up about Ikigai, the concept made me think a lot about how to incorporate your values and purpose into your approach to leadership. ForRead more
Forbes equate the hype around cloud computing, the internet of things (IoT) and artificial intelligence (AI) to the launch of the internet some thirty years ago. Describing the rise of the internet as the greatest technology revolution since the industrial revolution, they describe the combination of cloud, IoT and AI as “driving opportunity and threatRead more
Application Programming Interfaces (APIs) are the answer to the question: how are start-ups able to build products so much faster these days? Typically, the financial sector is sceptical about new technology. But various market changes – from growing customer expectations and digital disruption to the rise of new competitors – are putting more and more pressureRead more
