According to employment experts, there may not have been that many “new” needs created in recent years, but we have created new ways of doing things and adopted new technologies to help us get things done. Take, for example, how we communicate. In the past you may have sent someone a letter, which called forRead more
When businesses had traditional phone systems, which employees could use to make work-related calls, tracking usage was relatively uncomplicated. All calls were logged and with the help of some additional software, the accounts department had a pretty good idea of what each department was spending. Today, things are a little more complex. With so manyRead more
If you’re thinking about changing up your business’ mobile deployment strategy or switching from one service provider to another, chances are you know that this can be a complicated endeavour. From brainstorming your options and negotiating the best deals to the actual transition of mobile lines and accounts – this process is far from easy.Read more
We recently wrote about the Fourth Industrial Revolution and about how this shift is of a greater scale and complexity than anything humankind has ever experienced before. What is certain about these changes is that all businesses have to be digital businesses – it doesn’t matter if you’re running an IT firm or a clothingRead more
In 2016, research from Accenture found that global retailers were failing to meet consumer demand for increased convenience while shopping with mobile devices. The same research found that the number of consumers shopping “on the go” using their mobile devices was consistently on the rise. While many retailers have spent their time focusing on theRead more
There are numerous myths about artificial intelligence. One such misconception is causing the global workforce to worry that AI and automation will see countless people losing their jobs. These people are anxious that super-intelligent computers will become better than humans at pretty much everything. Along with this fear, comes the somewhat sci-fi inspired worry thatRead more
When people talk about businesses that have lost out due to digital disruption, the downfall of Kodak is frequently mentioned. But Luke Williams, a professor of innovation at New York University’s Stern School of Business, maintains that every business can be a Kodak. For Williams, when businesses set out to innovate, they make incremental changes thatRead more
If you’ve ever attended a tech conference or an event about digital innovation you’re likely to have heard one of the speakers describe the likes of Uber and Airbnb as “market disruptors”. While there’s no denying that this is exactly what these companies are, it’s important to remember that market disruptions have been happening forRead more
According to a 2016 report from the World Economic Forum, roughly two billion people, which is about 40% the world’s adult population, lack one of the most basic amenities of modern life – a bank account. While this figure may seem massive, it’s important to note that significant progress has already been made. The numberRead more
At the Gartner Symposium 2017, hosted in Cape Town in September, various analysts and researchers highlighted the importance of artificial intelligence (AI). They explained that deep learning, which is a variation of machine learning (ML), is the major driver toward AI technologies. But what does this all mean? Well, take Amazon for example, who areRead more
