South African consumers may be moving online but this doesn’t mean that modern retailers should simply abandon their brick and mortar stores. While South Africa’s online spend growth rate is projected as 15% through 2021, this figure only accounts for 1% of the country’s retail sector as a whole. But this doesn’t mean that retailersRead more
Customers don’t want to engage with a website that is “shabby and tatty” and some even trust a brand less when their website is poorly designed. By offering customers a good user-experience, you can can convert users into brand advocates and boost loyalty. With this in mind, we decided to update the product page for OneView,Read more
Speaking at a recent Cloud for Retail event in Cape Town, Linah Maigurira, Google’s retail industry manager for South Africa, explained that consumers are more curious, more demanding and more impatient than they’ve ever been before. “Your customers are walking into your shop with an intent to buy and that intent is backed by knowledge. They’reRead more
Nebula has helped one of South Africa’s biggest banks save R8.4 million using OneView, our premier enterprise Technology Expense Management system. In addition to this, Nebula were able to reduce the amount of time spent on manual tasks by 63% and decrease the value of overall employee claims by 25%. How did Nebula get thisRead more
Market research firm, the International Data Corporation (IDC), coined the term “the third platform” to describe the hugely disruptive world we live in. Characterised by four foundational digital technologies – namely social, mobile, analytics/big data and cloud computing – the IDC believes that these tools have enabled companies to boost efficiencies, create new customer andRead more
The Fourth Industrial Revolution will cause all businesses to change. And it’ll also see some businesses ceasing to exist. One of the biggest fears that modern leaders have when it comes to the Fourth Industrial Revolution is that we are facing volatile, uncertain and ambiguous times. We have a pretty good idea of where we’reRead more
According to Accenture: “cloud is the foundational element for this digital change”. And along with this change comes the opportunity to transform business models, to improve products and services, to boost customer experience and to take advantage of greater agility. Often hampered by legacy infrastructure that simply cannot compete with faster and more innovative digitalRead more
The global enterprise mobility market is projected to reach a worth of $510.39 billion by 2022. This is nearly six times greater than $86.36 billion that was being spent on this new approach to work back in 2014. So, what’s driving the trend? Mobility. Today, the workplace is no longer a single, set location. PeopleRead more
We’ve written about how the banking industry is changing several times before. With innovators like TymeBank, SA’s first digital bank, using cloud-based technologies to redefine banking models – and to disrupt more traditional banking models in the process – the entire industry is being pressured to step up their digital game. These changes are oftenRead more
Research firms like Statista forecast that over 30 billion devices will be connected to the Internet by 2020 and that this number will rise to 75 billion come 2025. No longer just a tech industry buzzword, the Internet of Things (IoT) has become a core technology influencing everything that consumers and businesses use on a daily basis.Read more
