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A few years ago, Statista predicted that global e-commerce sales would rise from 1.3 trillion sales in 2014 to an impressive 4.5 trillion in 2021. This was before the world was hit by the coronavirus pandemic and global lockdowns and social distancing measures changed how we work, interact and shop. Today, many of the self-isolationRead more

The African banking sector has a big problem. This problem, according to a report by Genesis Analytics, is that African banks tend to have a cost to income ratio that is much higher than their international counterparts. Why is this a problem? Well, if the overall cost of providing banking services is higher, then theRead more

Automation has become a strategic enabler for our department and has proven to be an important asset in my digital toolkit. Today, perhaps more so than ever, it’s important that brands are constantly innovating and, as such, I am always looking for new ways to up productivity and improve processes. I’m already exploring how IRead more

Around 100 years ago, the Spanish flu, also known as the 1918 flu pandemic, infected 500 million people. At the time, this amounted to about a third of the world’s population. Today, COVID-19 presents a similar threat in terms of spread and rising uncertainty. One key difference with our current scenario is that emerging innovationsRead more

If global leaders want to contain the coronavirus, the healthcare industry needs access to the most accurate data about how the outbreak is changing from day-to-day. Enter, data analytics. For the data science world, COVID-19 represents a “gold rush” of information. But all of this data is only of value if it is used to developRead more

COVID-19 has had a major impact on so many aspects of our lives, forcing businesses, governments and academic institutions to rethink their processes and embrace the tools and solutions they may have shunned in the past. Those who lived by the adage “if it ain’t broke don’t fix it” are finding that it is “broke”Read more

The realities of COVID-19 mean that more and more people are working from home. This may seem simple enough but when videoconferences freeze and electricity is cut, it can be hard to keep your remote workforce united- and productive! In order for businesses to support remote teams, certain tools and policies need to be putRead more

The world has become swept up in all things Coronavirus. Also know as COVID-19, this global pandemic has affected every industry, making is difficult to conduct business as normal. In response, various big brands – from Twitter and Facebook to Google and Amazon – have ramped up their remote work policies allowing their employees to work from home in anRead more

Heathrow is Europe’s largest airport. Run by a team of 6500 employees, this global transport hub welcomes close to 80 million passengers every year. Given the scale of the facility, it is critical that processes are put in place to ensure that everything runs as smoothly as possible. The non-stop nature of work at Heathrow,Read more

During his recent State of the Nation Address (SONA), South African president Cyril Ramaphosa described the digital economy as a very important driver of future growth and an asset in government’s fight against poverty and unemployment. As part of his focus on the role of digital innovation, he discussed everything from the need for improvedRead more