The benefits of cloud computing are well documented. From greater agility and reduced costs to improved security and uninterrupted access. But there is one benefit that is regularly overlooked – how cloud computing improves the customer experience. Why is this important? Well, the modern business landscape is more competitive than ever before. Gone are theRead more
If there is one guarantee in the tech space, it is this – things change. Take the mobile phone, as an example. When these gadgets were first introduced they could do little more than place calls. As these devices got more advanced, people could send text messages, handsets got smaller and various other things likeRead more
Cloud technology is a buzz term at the moment, and for good reason. By embracing cloud technology, enterprises across the world are revolutionising their operations and vastly improving customer and employee satisfaction in the process. However, cloud technology does not come without challenges and risks. In the below infographic, we identify and explain five ofRead more
In a modern business world where the internet has become central to operations, cybercrime is an increasingly prevelant and real threat. Having a well constructed, thorough cybercrime prevention strategy is essential for any organisation looking to thrive in the modern marketplace. Technology presents so many opportunities to the enterprise, but it does not come withoutRead more
Back in 2017, we wrote a blog post about how telecoms expense management (TEM) has evolved. Starting out as a simple solution to manage costs, this post explained that modern TEM solutions are more comprehensive today because telecoms environments have become increasingly complex. Today, we’re looking at a few of the differences between more traditionalRead more
We have written a lot about cloud technology in recent times. As South African companies adopt cloud, we are seeing them start to the leverage power of cloud technology to enhance customer experience and boost business performance. While cloud offers countless opportunities to the enterprise, it can get costly. It is essential that companies haveRead more
With several high-profile security breaches occurring in recent months – CIOs, business leaders and IT teams are focusing their attention on securing and safeguarding data. This is especially true when it comes to cloud. Jay Heiser, a research VP at Gartner, advises that CIOs change their approach. All too often, CIOs are asking: “Is theRead more
The next generation of mobile internet, 5G opens up a world of possibilities for businesses across all industries. Within the manufacturing space, 5G enables process automation and robotics, which reduces operating expenses and makes it possible to keep tabs on operations in real time. The use of 5G in the healthcare industry can connect anyone,Read more
For years, tech experts, economists and business leaders have engaged in a growing debate about how automation will affect the workplace. The “tech-pessimists” worry about how automation will affect the job market. While the “tech-optimists” highlight the productivity gains a business can realise by automating repetitive, manual tasks, Improving employee performance in the process. WhetherRead more
