Managing IT telecoms, and cloud costs optimally is complicated. But the benefits are huge. When an enterprise has a comprehensive understanding of their entire technology ecosystem, not only does it become easier to reduce the costs, it’s also possible to minimise the risks associated with bringing these new technologies into an organisation. This is whereRead more
In 2019, the tech industry was talking about blockchain, the Internet of Things (IoT), artificial intelligence (AI), machine learning (ML) and automation. What do the forecasts look like for 2020? According ZDNet, automation, AI and ML will continue to be discussed in global boardrooms but the new year will see enterprise businesses increasingly focussing theirRead more
Today, customers want to be able to interact with retailers on their own terms. Making purchases and communicating with brands wherever and whenever they feel like it. In 2019, we’ve seen how the adoption of innovative technologies, cloud and intelligent automation is helping these retailers achieve the level of customer experience that modern consumers expect.Read more
The South African banking sector has been disrupted by technologies for a number of years now. And this disruption is not only happening in locally, it’s happening across the globe. As such, we’ve seen traditional banks being pitted against their newer, more tech savvy and more agile counterparts. And we’ve also witnessed these more well-establishedRead more
Industry 4.0 is all about the increased usage of data and automation in various business contexts; supported by a range of new technologies like cloud computing, digital devices, the IoT, augmented reality, data analysis, and cognitive computing. Ultimately, when a business embraces digital transformation in the workplace, they can empower their employees, leverage data toRead more
According to IBM, cloud computing empowers retailers to address challenges and make the most of new market opportunities. “Not only can cloud enable new, dynamic business and operational models, it can also help fundamentally change cost structures,” says IBM. As more and more consumers demand digital channels, contextual relations and consistent digital and in-store experiences,Read more
Engaged employees stay with an organisation for longer. They perform 20% better than their other colleagues and they act as advocates for the business. But progress can leave people behind. As the world of work goes digital, HR departments across the world have to come up with creative ways to keep staff happy. Think Netflix’sRead more
Speaking at a recent Cloud for Retail event in Cape Town, Linah Maigurira, Google’s retail industry manager for South Africa, explained that consumers are more curious, more demanding and more impatient than they’ve ever been before. “Your customers are walking into your shop with an intent to buy and that intent is backed by knowledge. They’reRead more
Market research firm, the International Data Corporation (IDC), coined the term “the third platform” to describe the hugely disruptive world we live in. Characterised by four foundational digital technologies – namely social, mobile, analytics/big data and cloud computing – the IDC believes that these tools have enabled companies to boost efficiencies, create new customer andRead more
According to Accenture: “cloud is the foundational element for this digital change”. And along with this change comes the opportunity to transform business models, to improve products and services, to boost customer experience and to take advantage of greater agility. Often hampered by legacy infrastructure that simply cannot compete with faster and more innovative digitalRead more
