The “robotic” aspect of robotic process automation (RPA) can prove misleading. This is because RPA is a software-based solution. It doesn’t actually take a physical form and has nothing to do with robots. The aim of RPA is to automate manual, rote tasks typically assigned to human employees sitting behind computers. But it shouldn’t beRead more
A 2019 survey of close to 400 local IT decision makers revealed that 77% of South African businesses are using cloud services within their IT environments. And with several big brands planning to open local data centres in the near future – Microsoft were first out the gates opening theirs in March – interest inRead more
Described as an “opportunity”, banking as a service (BaaS) is just one aspect of the transformation of the global banking sector. The aim of banking as a service is to seamlessly integrate as many different service providers as needed into one comprehensive process so that financial service can be completed in an effective and timelyRead more
Devices are slowly taking over our homes and offices. Enabled by the Internet of Things (IoT), many of these digital tools offer us experiences that are efficient, personalised, automated and based on our preferences and usage habits. The way we see it, the main benefits of IoT can be broken down into two sections –Read more
The battle of the banks is on. And nobody knows who is going to come out on top. In the one corner we have the more traditional players. The darlings of the banking sector who have been around for decades and have perpetually dominated the market. And in the other corner, we have the digitalRead more
About ten years ago, we would never willingly climb into a car with an absolute stranger. And the idea of inviting someone we’ve never met to stay in our home was totally unthinkable. But today, things are very different. The sharing economy allows regular individuals or groups to make money from their underused assets.. IdleRead more
American poet, singer and civil rights activist, Maya Angelou once said: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This is so true when it comes to leadership. So how do you ensure that your approach to leadershipRead more
The 2015 sci-fi film Ex Machina explores the nature of the relationship between humans and artificial intelligence (AI). It asks whether or not we can trust these digital creations to really do what’s best for society. While this scenario may sound like something that will only happen well into the future, the reality is that manyRead more
Ever heard of “lights-out manufacturing”? This concept sees factories operating autonomously; without any human intervention. The name given to this type of manufacturing is inspired by the fact that lights-out factories don’t need any lighting so they’re just big buildings full of machines working in the dark. Why are we mentioning this? To illustrate justRead more
According to a global study co-sponsored by the IBM Institute of Business Value and the National Retail Federation, retailers and consumer product businesses are entering a new phase of technological innovation. Titled “The coming AI revolution in retail and consumer products”, the findings are based on a global survey of 1 900 retail and consumerRead more
