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Around 100 years ago, the Spanish flu, also known as the 1918 flu pandemic, infected 500 million people. At the time, this amounted to about a third of the world’s population. Today, COVID-19 presents a similar threat in terms of spread and rising uncertainty. One key difference with our current scenario is that emerging innovationsRead more

If global leaders want to contain the coronavirus, the healthcare industry needs access to the most accurate data about how the outbreak is changing from day-to-day. Enter, data analytics. For the data science world, COVID-19 represents a “gold rush” of information. But all of this data is only of value if it is used to developRead more

COVID-19 has had a major impact on so many aspects of our lives, forcing businesses, governments and academic institutions to rethink their processes and embrace the tools and solutions they may have shunned in the past. Those who lived by the adage “if it ain’t broke don’t fix it” are finding that it is “broke”Read more

Since 2009, South African organisations have invested R23.5 billion in artificial intelligence (AI). These are the findings of the AI Maturity Report in South Africa, commissioned by Microsoft and conducted by Ernst & Young, which was released in the middle of 2019. According to the report, 46% of South African companies are actively piloting AI withinRead more

You’ve made the move to cloud and expect to experience drastic savings. But it just isn’t happening. And, in some instances, you’re may even be spending more than you did before. But why are your computing expenses piling up? Because you aren’t being strategic about monitoring and controlling your cloud environment and, as a result,Read more

Half of organisations will re-examine their mobile device use by 2022, according to Ventana Research. As part of this reassessment, the research firm forecasts that these same enterprise businesses will conclude that the technology they are currently using fails to adequately address the needs of their workers. In line with this, industry experts predict thatRead more

In 2019, the tech industry was talking about blockchain, the Internet of Things (IoT), artificial intelligence (AI), machine learning (ML) and automation. What do the forecasts look like for 2020? According ZDNet, automation, AI and ML will continue to be discussed in global boardrooms but the new year will see enterprise businesses increasingly focussing theirRead more

Today, customers want to be able to interact with retailers on their own terms. Making purchases and communicating with brands wherever and whenever they feel like it. In 2019, we’ve seen how the adoption of innovative technologies, cloud and intelligent automation is helping these retailers achieve the level of customer experience that modern consumers expect.Read more

As economic and social trends shift, and as technologies and customer expectations evolve, businesses stand a higher risk of falling behind. Gone are the days when delivering digital experiences was only possible if you were a “tech” enterprise. Today, all businesses have to be tech businesses, which means that all businesses must embrace digital tools andRead more

Speaking at a recent Cloud for Retail event in Cape Town, Linah Maigurira, Google’s retail industry manager for South Africa, explained that consumers are more curious, more demanding and more impatient than they’ve ever been before. “Your customers are walking into your shop with an intent to buy and that intent is backed by knowledge. They’reRead more