Speaking at a recent Cloud for Retail event in Cape Town, Linah Maigurira, Google’s retail industry manager for South Africa, explained that consumers are more curious, more demanding and more impatient than they’ve ever been before. “Your customers are walking into your shop with an intent to buy and that intent is backed by knowledge. They’reRead more
Heraclitus, a Greek philosopher and pioneer of wisdom, may have uttered the words: “The only thing that is constant is change”, over 2 500 years ago but the statement is especially true today. In a world defined by digital innovation and digital disruption, it feels like everything is changing, all the time. Which is exactlyRead more
According to Deloitte’s 2017 FSI Review, financial services firms are looking to leverage digital tools and IT to do more and to help them stay relevant into the future. So much so that the incorporation of these tools into the work these businesses do has become the “new normal”. In this same review, Yacin Mahieddine,Read more
The 2015 sci-fi film Ex Machina explores the nature of the relationship between humans and artificial intelligence (AI). It asks whether or not we can trust these digital creations to really do what’s best for society. While this scenario may sound like something that will only happen well into the future, the reality is that manyRead more
Banks are expected to spend $5.6 billion on artificial intelligence (AI) solutions in 2019, second only to the retail sector, according to IDC. But they’re not just investing in AI, they’re also leveraging these innovations to make money. McKinsey Global Institute predicts that AI and machine learning could generate well over $250 billion in valueRead more
There’s no way to predict how artificial intelligence (AI) will change businesses into the future. But what we do know from past experience is that it is set to totally transform entire industries. Accompanying these changes is a real fear that the rise of AI will result in mass job losses and will change corporateRead more
The healthcare industry is generating a massive amount of data every day. This presents healthcare providers with an opportunity to improve patient care and up efficiency by using previous data to make more strategic informed decisions. And as a result, the healthcare analytics market is growing. According to the 2019 Healthcare Provider Analytics Market TrendsRead more
Keen to discover how artificial intelligence (AI) is set to shake up the retail space, IBM surveyed 1 900 retail and consumer product representatives across 23 countries. What they found was that the adoption of intelligent automation technologies within the retail industry is only set to increase. The focus of the IBM study was toRead more
In 2017, a roundtable hosted by local industry experts highlighted various concerns around the use of Artificial Intelligence (AI) in South Africa. Everything from data quality, data privacy, workforce readiness and re-skilling, as well as potential job losses was discussed. With these pitfalls in mind, what steps can developing nations, like SA, take to prepare forRead more
Forbes equate the hype around cloud computing, the internet of things (IoT) and artificial intelligence (AI) to the launch of the internet some thirty years ago. Describing the rise of the internet as the greatest technology revolution since the industrial revolution, they describe the combination of cloud, IoT and AI as “driving opportunity and threatRead more
