The world seems a little obsessed with superheroes at the moment. Take the incredible success of the film Avengers: Endgame, which was released in April this year. The movie featured everyone’s favourite superheroes – from Iron Man and Thor to Black Widow and Spiderman – working together to overcome the bad guy and save the

The “robotic” aspect of robotic process automation (RPA) can prove misleading. This is because RPA is a software-based solution. It doesn’t actually take a physical form and has nothing to do with robots. The aim of RPA is to automate manual, rote tasks typically assigned to human employees sitting behind computers. But it shouldn’t be

A 2019 survey of close to 400 local IT decision makers revealed that 77% of South African businesses are using cloud services within their IT environments. And with several big brands planning to open local data centres in the near future – Microsoft were first out the gates opening theirs in March – interest in

Described as an “opportunity”, banking as a service (BaaS) is just one aspect of the transformation of the global banking sector. The aim of banking as a service is to seamlessly integrate as many different service providers as needed into one comprehensive process so that financial service can be completed in an effective and timely

Devices are slowly taking over our homes and offices. Enabled by the Internet of Things (IoT), many of these digital tools offer us experiences that are efficient, personalised, automated and based on our preferences and usage habits. The way we see it, the main benefits of IoT can be broken down into two sections –

According to Deloitte’s 2017 FSI Review, financial services firms are looking to leverage digital tools and IT to do more and to help them stay relevant into the future. So much so that the incorporation of these tools into the work these businesses do has become the “new normal”. In this same review, Yacin Mahieddine,