South African consumers may be moving online but this doesn’t mean that modern retailers should simply abandon their brick and mortar stores. While South Africa’s online spend growth rate is projected as 15% through 2021, this figure only accounts for 1% of the country’s retail sector as a whole. But this doesn’t mean that retailers

Customers don’t want to engage with a website that is “shabby and tatty” and some even trust a brand less when their website is poorly designed. By offering customers a good user-experience, you can can convert users into brand advocates and boost loyalty. With this in mind, we decided to update the product page for OneView,

Speaking at a recent Cloud for Retail event in Cape Town, Linah Maigurira, Google’s retail industry manager for South Africa, explained that consumers are more curious, more demanding and more impatient than they’ve ever been before. “Your customers are walking into your shop with an intent to buy and that intent is backed by knowledge. They’re

Nebula has helped one of South Africa’s biggest banks save R8.4 million using OneView, our premier enterprise Technology Expense Management system. In addition to this, Nebula were able to reduce the amount of time spent on manual tasks by 63% and decrease the value of overall employee claims by 25%. How did Nebula get this

Market research firm, the International Data Corporation (IDC), coined the term “the third platform” to describe the hugely disruptive world we live in. Characterised by four foundational digital technologies – namely social, mobile, analytics/big data and cloud computing – the IDC believes that these tools have enabled companies to boost efficiencies, create new customer and

The Fourth Industrial Revolution will cause all businesses to change. And it’ll also see some businesses ceasing to exist. One of the biggest fears that modern leaders have when it comes to the Fourth Industrial Revolution is that we are facing volatile, uncertain and ambiguous times. We have a pretty good idea of where we’re