Half of organisations will re-examine their mobile device use by 2022, according to Ventana Research. As part of this reassessment, the research firm forecasts that these same enterprise businesses will conclude that the technology they are currently using fails to adequately address the needs of their workers.
In line with this, industry experts predict that in 2020, more and more organisations will incorporate advanced technologies into their enterprise mobile strategy. Increasingly, knowledge workers will complete the majority of their work with something other than a laptop/desktop and the majority of these workers will use more than one mobile device for business purposes.
A survey of 500 senior managers, IT executives and CEOs, conducted by Oxford Economics, shows that:
• Mobile devices are critical to employee productivity, agility and quick decision making, according to 82% of survey participants.
• 80% believe that workers can’t do their jobs properly without a mobile device.
• Around 75% assert that mobile devices are critical to innovation, collaboration, customer service and customer satisfaction.
• Finally, 70% claim that mobile devices are critical to employee satisfaction and revenue growth.
With these numbers in mind, we’ve put together a list of a few enterprise mobility trends that will be shaping future mobile solutions.
5G: The potential of 5G is enormous. Although adoption is set to be slow, as 5G comes online, business leaders must put plans in place to manage their increasingly complex digital ecosystems and maintain control over their inventory. In addition, they will need to develop strategies to identify and replace any redundant 4G devices. This presents exciting opportunities for organisation’s to revamp their technology infrastructure. In addition, 5G will also accelerate advancements in industrial IoT (IIoT).
IoT: In 2020, this system of interconnected “things” will continue to develop at a steady pace. But this year, organisations will spend more time focussing on how to make the most of this enterprise mobility trend. Currently, a massive 98% of the organisations using IoT are generating huge amounts of data but they are struggling to make sense of the information.
Artificial intelligence (AI): By introducing AI and self-learning algorithms business leaders can reduce human workloads and up efficiencies. This makes AI one of the most important trends in enterprise mobility. AI is used to enable the chatbots that pop up on websites to automate basic customer service processes and solve simple customer concerns.
If you run an enterprise business and you haven’t already started to think about, and act on, the potential of next generation enterprise mobility – the time is now. If you need help on your journey, we’re the partner you need. Simply complete the form below and we’ll be in touch.