Mobile Expense Management – We all know that mobile technology in the workplace paves the way for a more agile, and dynamic enterprise, and for a more efficient and productive workforce. In fact, the use of these digital and mobile tools at work has brought about a workplace revolution where employees can collaborate seamlessly, and they no longer have to be in the office in order to get their jobs done.
Time at a desk is no longer a reliable measure of productivity. Nowadays, task accomplishment is critical. In order to help your teams tick these tasks off their “To Do” lists, business executives must ensure that they have the connectivity, tools and solutions they need.
In theory, this sounds simple. However, coming up with, and sticking to, a mobile budget means managing and monitoring all of this mobile technology. This is where mobile expense management comes in.
A subset of TEM, Mobile Expense Management (MEM) systems help you monitor and control data and voice costs in real time. This tracking can be done for individual users, teams and even entire departments, helping you keep tabs on your overall mobile spend.
Mobile Expense Management and your mobile budget
Developing a mobile budget can be tricky. You set out an amount that you’re happy to spend on mobile each month, but when you get your bill you’ve overspent.
Perhaps one of your employees was browsing the web on their corporate device and was charged out of bundle rates. Maybe a travelling executive racked up a hefty bill using their mobile device while on an international business trip. You may have no idea where these additional charges came from. Therefore, when looking at your mobile budget, you might be looking to reduce your monthly expenses and struggle to figure out where you can cut costs.
These issues arise because of a lack of transparency; meaning you don’t know how your mobile budget is being used. Mobile expense management software provides insight into corporate mobile networks and makes it possible to track data usage, promotes mobile environment efficiency and, in the process, ups employee productivity. Here’s how:
Monitoring data usage: In the two situations described above, employees used excessive amounts of data, and were charged higher rates. This happened because employees had no visibility into their mobile spend. . This happens often. Employees use their mobile device without realising that their data bundles have run out – and end up being charged out-of-bundle rates as a result. With the right MEM solution, adding data bundles is a simple process and users are sent of notifications when they are approaching their usage limits. Mobile apps are contributing to higher productivity levels of employee productivity in business. However, if these apps aren’t properly configured, you could be spending extra on data without even realising it. With MEM you’ll be notified before this happens.
Streamlining your mobile operations: When we first sit down with new clients, one of the initial things we identify is wasteful expenditure. A comprehensive MEM solution simplifies the tracking of all mobile network use across the enterprise. With such a solution in place, it is easier to spot billing irregularities, monitor contract expiration and eliminate any unused mobile connections that are currently being paid for.
Empowering your employees: MEM not only enables your mobile workforce, it also ups the productivity of your office staff. In the past, tracking usage and allocating spend was typically a rather lengthy, manual process. MEM automates these processes, freeing up your HR and administrative teams to focus on more important tasks.
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