It’s happened to all of us, we start out the New Year with bold hopes to make changes and then end up reverting back to our old ways. In fact, a US study found that approximately 80% of people drop their annual aspirations to watch less TV or lose weight by the time Valentine’s Day rolls around.
While the consequences of abandoning our good intentions may not be too serious on a personal level, within a business context, it’s important to stick to the goals you set at the beginning of the year, many of which relate to optimising business processes.
This is especially true when it comes to improving and streamlining your Bring Your Own Device (BYOD) efforts.
Recent research from Frost & Sullivan showed that using personal devices for work activities saves employees on average 58 minutes each day, which equates to a 34% increase in productivity, thus making a comprehensive BYOD policy something that cannot be ignored. But this stat shouldn’t be misunderstood. These time and productivity benefits are only achieved when your enterprise mobile management policy is geared to fit the needs of your business and its staff.
To help you on your journey, we decided to sit down with our mobile specialists to talk about the BYOD resolutions they think all businesses should keep practicing all year round.
#1 Clarify expectations: It is incredibly important that both users and the company know what expenses will and won’t be covered. Often, we see users choosing top of the range handsets thinking that their employer will pay for their entire package. And they get a nasty surprise when they realise that this is not the case, and they need to cover the shortfall themselves.
#2 Submit claims timeously: While users might expect to get reimbursed for business related network usage monthly, some companies opt to pay their employees back every three to six months. When users have more time to submit their claims, it’s very common for them to lose out because they fail to submit their claims on time. Sometimes, employees use their devices without realising that the company won’t pay for certain charges and are then shocked when they submit their claims several months down the line , only for them to be declined. It’s about being proactive, not reactive.
#3 Not too hot, not too cold but just right: According to our mobile specialists, applying for the right package is Essential. When selecting your mobile package, always be mindful of the fact that you can upgrade with ease, however, migrating down comes with certain penalties. It is advised that you don’t go for the cheapest or most expensive option. Rather opt for something in the middle that suits your needs.
#4 Don’t forget about data: Our mobile specialists stress that companies often don’t pay for mobile data usage. Employees are therefore left with sizeable bills when they realise that their app downloads or browsing for the past month was done at their own expense. If there’s any doubt about whether or not the company is willing to cover data use, be sure to clarify this as soon as possible.
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