According to research from HP, the average employee uses about three devices for work each day. With this in mind, it’s important for modern businesses, especially those that intend to embrace the mobile working trend, to ensure that their mobile workforce have all the tools and technologies they need to complete their daily tasks.
Imagine if a doctor had to diagnose patients without a thermometer or a stethoscope. Or can you comprehend a painter having to paint a house without any brushes or rollers. Your mobile workforce needs certain resources and solutions in order to be as productive when they’re outside the office as they would be were they working inside the office.
Here are a few things business leaders should consider when trying to find the services their mobile workforce requires to make 2018 a success.
#1 Understand workforce needs: As a starting point, assess the needs of your workforce. For example, if your workforce is made up predominantly of younger employees, it is essential to consider their usage preferences and habits. It is also critical to remember that if you’re running a business with branches around the globe, your employees in different regions are likely to have different needs/requirements.
#2 Reconcile your mobility goals: Why have you opted to embrace a mobile workforce? Do you want to up productivity? Increase employee satisfaction? If these are your business goals, your mobile strategy must align with these outcomes. Similarly, common concerns associated with remote working include security and data privacy risks. Part of aligning your mobility goals with your mobile strategy entails coming up with ways to mitigate these risks.
#3 Align solutions with your digital transformation strategy: For the majority of businesses, enterprise mobility has become a core element of their digital transformation journey. Organisations need to question what their vision and broader digital transformation strategy is and how their digital transformation efforts can be enabled by the mobile tools they bring into their business. Gone are the days when mobility was an IT initiative, it is now a business enabler.
Ultimately, the solutions you choose should align with changing workforce behaviours and tie into your organisation’s broader strategy. From a management perspective, a cloud-based telecoms expense and lifecycle management (TEM) solution helps business leaders keep closer tabs on their mobile workforce’s usage behaviour. Our TEM platform, called OneView, does exactly this and so much more. To find out more about us and what we do, complete the form below.