Last week, we outlined some of the benefits and challenges businesses face when migrating to an SD-WAN network. When moving to SD-WAN, CIOs and IT managers have to handle challenges like increased complexity and a new variety of security concerns, but they get to enjoy reduced costs, simpler network configurations and improved performance.
From a telecoms expense management (TEM) perspective however, SD-WAN can prove an absolute nightmare if it isn’t managed properly:
- Imagine, for a moment, that your business is using several service providers across various sites or business branches. Now imagine how complex it will be to handle the recovery of costs from all of these different branches. A situation that would undoubtedly cause countless administrative headaches were it managed manually. With the right TEM solution in place, this entire process is automated, making invoice verification from different providers and cost recovery across different business sites much simpler. And more efficient.
- Let’s assume your enterprise has a traditional Multiprotocol Label Switching (MPLs) network whereby you buy bandwidth through one service provider. In this case, the parameters of your contract are understood and your billing structures are already in place. With SD-WAN, enterprises need to have direct relationships multiple service providers.
- SD-WAN solutions add a level of complexity to billing and support because access through SD-WAN applications occurs in a carrier agnostic network scenario. Capturing the contracts with each new engagement (with each service provider) requires a unique sourcing process, different contract terms, pricing, Service Level Agreements (SLAs) and invoice verification.
Truly enjoying the benefits of SD-WAN means putting all the puzzle pieces in the right place so you can successfully manage this new technology. This is where your TEM provider can save the day.
If you want to take your telecoms to the next level, all of the above essentially must be tracked and managed automatically. All of the information you need must be accurately stored and easy to obtain via a Cloud-based platform, taking time-consuming and costly manual processes out of the equation.
OneView, our telecoms expense and lifecycle management solution, gives you the capability to automate the management of your telecoms usage, spend and performance. Handling everything from fixed-line and wireless to data and mobile, we provide support for multivendor environments. To find out more about Nebula and what we do, complete the form below and we’ll be in touch.