The problem with On-Premise telecoms expense management, be it developed internally or provided by a third party, is an inability to source data from the outside world. If your business works with a number of different service providers and vendors, you need all of the information from these role-players to be pulled into one place and to easily be integrated into your business systems. But with On-Premise solutions, this simply isn’t possible.
Similarly, when data is haphazardly sourced from a wide variety of vendors, none of this information is consistent. So you have to allocate valuable time and resources to deciphering this information and refining it so that it integrates with all your other business systems.
Sounds rather complicated, doesn’t it?
This is the business case for a cloud-based approach to telecoms expense management. With cloud TEM, users can access all the latest product features as soon as they’re released at no cost. This makes it easier to customise systems in response to your unique business needs.
Similarly, by automating processes not only are you taking the time and hassle out of managing your telecoms environment, you’re also reducing the risk of human error, ramping up security and promoting system integration.
When dealing with data in real time, system integration is an absolute must. Your TEM solution has to be able to pull data from various parties and integrate into various third party business applications, such as service request and ERP systems, for ease of use. This takes the complexity out of managing isolated telecoms and IT operations.
With a cloud-based approach, system integration is done once and businesses can utilise these automated processes over and over again.
But what about control?
For many businesses, the words “cloud computing” elicit fears of losing control. But as the industry matures, we’re less concerned about this control. The types of data centres offered by the top cloud service providers are world class, the levels of encryption and security that exists to lock these facilities down is far superior to anything anyone could have onsite.
It’s actually more secure to have your data in a place that NO ONE can physically access.
Our Telecoms Lifecycle and Expense Management system, OneView is a Microsoft Gold Certified cloud product. Using Microsoft Azure cloud services, OneView fully leverages the advantages of cloud to provide our clients with a high performance, scalable system that enables next generation telecoms and business innovation. To find out more about OneView, get in touch by filling in your information below.