Okay, it’s time to audit your telecoms infrastructure. You best chat to your IT guys. Perhaps this business strategy conversation should include a sit down with your communications team, your CIO or even the finance department.
While HR may not be the first group of people that come to mind when you start thinking about telecoms expense and lifecycle management, their work is quite relevant to any TEM conversation. HR are actually key players when it comes to managing device allocations and use because it’s their job to keep an eye on the business’ entire workforce.
In fact, the right telecoms expense management platform can actually make their jobs easier. Here’s how:
It’s not uncommon for the HR departments to be responsible for keeping track of all employee mobile device usage and allocations. If HR has to manage all allocations manually, it would probably take up most of their time. Luckily, if your business strategy calls for a cloud-based TEM solution, it’ll consolidate everything on a single platform, making it easier to track when and how employees are using the company’s mobile services.
This is especially important when it comes to making sure employees have the tools they need to maximise productivity. If Bob spends his entire day talking to clients on his company-issued device, it’d be best if his mobile package offers favourable call rates and free minutes. Here HR must adhere to mobile strategies around what employees need to be most effective do their jobs.
No one likes admin. Especially not HR. The right TEM solution makes HR more efficient. Remember those time-consuming manual processes we mentioned above? Well, with a TEM platform, HR have all the information they need to link different departments or cost centres with different devices and lines. This is especially important when it comes to on and off boarding employee devices and SIM cards and ensuring that no abuse takes place after staff leave the company.
In line with this, TEM can also be used as part of your company’s BYOD strategy as it simplifies employee claims and makes the process of tracking usage less complicated.
When TEM systems integrate with HR systems, the HR department has easy access to accurate records, making it possible to track any changes made to the company’s telecom infrastructure as they happen. If you’re keen to boost your business strategy and learn more about our TEM offerings, please fill in your details below.