In our previous post, we unpacked some of the ins-and-outs of system integration. Now it’s time to look at what the true benefits are for your business.
System integration combines hardware and software products from different vendors. It is ideal for businesses looking to enjoy the benefits of customised architecture and apps without having to pay for custom development. To achieve this, off-the-shelf software and pre-configured components are integrated to meet key business goals.
With SaaS it’s so much easier to integrate different systems because they are, by nature, configurable, easy to upgrade and robust. The aim of cloud is to make configuration simpler. With cloud, you no longer need to spend large amounts of money on customised solutions. The real value is the competitive advantage you gain by being able to combine the best of various solutions into something that meets your business needs.
Top benefits of system integration
Integrated systems boost productivity: With the right APIs (application programming interfaces) different programs can connect and, essentially, communicate with each other. And when everything speaks the same language, people no longer waste valuable time moving between platforms and processes that don’t work together.
Completing tasks is simpler when systems are integrated: Being able to work from a single interface means that problems can be solved and changes made with just a few clicks. System integration simplifies management and streamlines processes.
System integration allows you to pick and choose what you need: When system integration is done properly, real time alerts and additional mobile capabilities improve response times. And because you have the freedom to bring together different platforms and programs, you can build the right solution depending on your needs.
A single data source of data makes it easier to maintain data integrity: When employees are only working on a single system, all data is stored in all comes from the same place. In this way, data integrity is easier to handle and more reliable, because there is one source of information, found in a single location.
Gain a full view of the workflow and status: Similarly, if one department doesn’t know what the other is doing, there can be quite a bit of confusion and repetition of tasks. When everyone can see what their colleagues are working on, collaboration is streamlined and more efficient.
TEM and system integration
OneView, our cloud-based telecoms lifecycle and expense management platform, seamlessly integrates with third party systems, taking the complexity out of managing your telecoms and IT operations. The aim is to eliminate isolated systems and make processes less siloed, more integrated and more fluid.
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