The Information of Everything (IoE) is a technology that drives digital transformation. By connecting a large range of disparate devices to the internet companies can develop ‘smart’ applications that drive interconnection and automation in their businesses. This enables them to create greater business value and develop better products, as well as optimise business operations. As IoE applications become increasingly advanced, more and more enterprises are looking at adopting them for a variety of uses.
This is causing major disruption in enterprises that are seeing major shifts in the way they communicate, the technologies they invest in, and the roles required to manage it.
The Impact of IoE on Enterprises
IoE will affect businesses at every level in a major way. New automated processes will make many jobs redundant, while at the same time increasing numbers of skilled technological employees will be needed to manage the increasingly complex systems.
IoE is not just about implementing innovative technologies but also about developing capability and improving the overall business strategy. The increasing adoption of IoE will therefore require companies to expand its skill set, as well as creating new roles to support the new business strategy.
For example, companies may create a position such as ‘innovations officer’ that focuses on keeping ahead of the latest technology trends. This can also include looking at how IoE will affect the workplace, what will change, how it will be implemented, and how people will adapt to the new systems, processes, and information streams.
IoE in the Telecoms Environment
Enterprise level telecoms ecosystems are extremely complex, and comprised of a large number of advanced technological devices. All of these individual components are becoming increasingly smart and connected, creating a major opportunity for IoE integration.
The telecoms environment already takes advantage of a number of collaborative, connected, and analytical tools that are ripe for full IoE integration.
By implementing a fully integrated IoE telecoms solution, it is possible for businesses to track and manage their telecoms environment end-to-end with little human intervention. From an operating perspective, IoE solutions can reduce complexity by automating all operational tasks. This could include device management, spend and billing management, recon and auditing, call allocation for BYOD devices, presence and availability management, and network access management.
In the IoE world, telecoms needs to undergo changes and can no longer take a one-size-fits-all supply approach. Service providers at all levels need to evolve from a supply-led to a demand-led commercial model where companies can design their telecoms environment to suit their own internal needs.
Enterprises are realising that IoE is not merely about technology – it is completely reinventing business operations and bringing about increased levels of productivity and competitive advantage.