MTN recently announced a steep price hike in voice and data calls for its contract subscribers and prepaid customers, effective 1 August. A new default plan for MTN PayAsYouGo users called MTN Base will see call tariffs rising to R1.50 per minute and users paying R1.50 per MB of data.
MTN Base replaces MTN Pay Per Second as the default plan, which has a call rate of 79c per minute and a data rate of 99c per MB. The increases have been met with backlash from consumers and the MyBroadband forums and the MTN South Africa Facebook page have been inundated with disapproving messages.
Commenting on MTN Base, the operator said, “Now, when you join MTN you’ll automatically be on the MTN Base price plan. That means you’ll enjoy a flat rate for data and for on-net calls [R1.50] with per second billing. It’s simple, affordable, and lets you stay in touch conveniently.”
MTN’s significant price increases have led to concern that Vodacom, Cell C and Telkom will also up their rates, but it is unclear whether the other telco operators will follow suit.