Aberdeen, in an October 2014 report, looks at how companies are chasing the increased productivity that mobility can bring, and how, in order to get there, they need to invest in the right capabilities.
Must-Have Capabilities to Optimise Enterprise Mobility
Crucial Capabilities Leading the Way to Better Device Management
Core to managing a mobile workforce is implementing the right technologies to ensure that workers are enabled to be productive while on the go. Having the right apps, on the right device, with the most up-to-date version, is essential to maximising the productivity of employees on the go.
Best-in-Class organisations understand that the right capabilities make a difference in enabling their workforce to not only be productive, but to maximise that productivity.
Best-in-Class Backup Capabilities with Internal Knowledge
On top of the infrastructure that is required to support a mobility initiative, it is essential that organisations have the right training in-house to ensure their workforce is empowered to take advantage of mobility.
Without this knowledge in-house, it is easy for employees to be enabled but not successful in their efforts to be productive on the go. This knowledge is also critical to organisations that need to make sure that they are managing their mobile workforce effectively. Ignorant end-users will not only have difficulty leveraging mobility to its fullest, they can also create a liability for organisations as they access the network outside the company.
Fight the Battle Against Unproductive Downtime
Minimising unproductive downtime is one of the best ways to increase workforce efficiency.
As a result of having the right technologies and knowledge in place, Best-in-Class companies are able to see benefits in productivity. They gain part of this increase in productivity through minimising unproductive down time.
Make Faster Decisions for a More Efficient Business
Being constantly connected allows employees to have context that they wouldn’t be able to have without mobile devices. This is crucial to driving the productivity gains and improvements in decision making time that organisations are seeing, but as leading organisations understand, it must be managed appropriately to be effective. Without capabilities and training, there is a risk that out-of-date applications and best practices could result in interruptions to the mobile workforce.
Best-in-Class organisations are focused on providing mobile employees with the capabilities they need to have an optimal mobile experience.
• Implement necessary capabilities to optimise mobility.
• Provide end-users with the training and documentation required to succeed.
• Focus on minimising unproductive downtime.
Aberdeen Group has been an international research partner of Nebula since 2010. With thousands of research documents, growing daily, Aberdeen’s research library helps enterprises and service providers discover the priorities and strategies of best-in-class enterprises.
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