Aberdeen recently released a report which addresses how organisations make sense of the flood of data created by their monitoring and performance management systems by taking a big data approach. Through this, businesses can understand what’s happening in their environment and optimise networks and applications for success.
“Real knowledge is to know the extent of one’s ignorance.” – Confucius
When looking at the realm of big data analytics, especially when it comes to understanding the performance, activities and reliability of applications, networks and datacentre infrastructures, the distinction between know-it-all and all-knowing is key. In this report Aberdeen looked at how some organisations take a big data approach to their network and application infrastructure monitoring, the benefits and capabilities these companies gain from this approach, and the negative impact of siloed, disjointed network monitoring and application performance tracking approaches.
“Only the wisest and the stupidest of men never change” – Confucius
Organisations can track and monitor a lot of information, but if it is accessed using different tools and can’t be combined and analysed in any way, then these businesses will miss the big picture when it comes to overall infrastructure performance.
In their group survey ‘The Changing Face of Network Performance’ Aberdeen asked organisations how they implemented monitoring and performance management tools and capabilities. From this data they identified businesses that have created a big data approach by taking all of their performance and monitoring data and combining it into a big data platform that allowed them to see all of their IT infrastructure activity. By comparing the activities and results of these “big data” monitoring organisations with other businesses that didn’t take this approach, they found some clear differences and benefits in the big data approach to performance analytics. Figure 1 shows these benefits.
Figure 2 shows how companies that use a big data approach are more likely to utilise and implement leading performance management and monitoring capabilities.
“To know what you know and what you do not know, that is true knowledge” –Confucius
The big data approach also offers measurable benefits when it comes to improved performance and the bottom line.
As we see in table 1, a big data approach helps businesses reduce end-user complaints at four times the rate of other companies.
Leading companies realise that, in order to build a high performance infrastructure, they need to make sense of the flood of data created by the various systems tools and monitoring applications that run on and within their various infrastructures.
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