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Decision Support Knowledge Management |
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Nebula, as one of South Africa’s leading independent consultancies in telecommunications and business, understands that high quality information is essential for improved business and technology decisions.
Senior executives and business managers, through Nebula, have access to a blend of Decision Support Knowledge Management services which aim to make sense of the market and empower good decision making. Nebula’s expertise in analysis can help you stay on top of important trends, design appropriate strategies and create greater value. Nebula’s Decision Support Knowledge Management services include:
1. Benchmarking Nebula provides benchmarking services to corporate companies covering detailed costs analysis; price and service comparisons which are used to optimise current and future operations and support service contracts in the enterprise telecoms space.
2. Nebula Published Research Nebula has its own annual research and publication agenda for the South African and African markets. The intention is to have a limited number of topics which are very focused on key aspects in the industry; the two core areas are Telecoms and Outsourcing.
3. Nebula Published White Papers Nebula will publish white papers on specialised topics covering best practices in the areas of Telecoms and Outsourcing. Some of the topics will include:
4. Best Practice: Master Classes These Master Classes are participative programmes presented with leading national and international experts. The Classes are designed to impart best practice lessons and comprise of three areas of focus: Outsourcing; Technology Strategy and Service, as well as Telecoms Best Practice. Master Classes are planned for May, July and October 2011.
5. International Research Agenda Nebula has signed a partnership with Aberdeen Group, a US-based division of Harte-Hanks, offering research and analysis of information technologies and best-practices. Aberdeen research is used by 90% of the Fortune 1000 and 93% of the Technology 500 companies. Businesses in South Africa can also now contribute to this research, stay on top of important trends and be empowered to make more informed decisions thanks to the high quality information that will emerge from this relationship. The research is focused on highly relevant topics that affect information technology decision-making in South Africa in particular. For over two decades, Aberdeen has been helping corporations worldwide become best-in-class organisations via thought leadership and actionable recommendations based on research. Aberdeen has benchmarked the performance of more than 644 000 companies and its research has become the "voice that matters" when it comes to understanding the implications and results of process innovation, methodology advancements, technology deployments, and business re-engineering. This fact-based research arms senior executives and line of business managers with the information they need to make key technology decisions. South African companies can now get involved and put the lessons that emerge to good use.
6. Customised Research Programmes Nebula’s customised research programmes are tailored for service providers who require specific studies, including on: the requirements of certain markets; the acceptability of products; and methods to develop and exploit new markets.
7. Subscription Membership: Aberdeen Access can be obtained to Aberdeen’s vast knowledge base through Nebula – this gives local companies access to some of the latest research globally at a special Nebula membership rates. Subscription provides access to the full breadth of Aberdeen’s research library. With thousands of research documents and growing daily, Aberdeen’s research library helps you discover the priorities and strategies of Best-in-Class enterprises. For a limited period, special discounts will apply. for more information, please send an e-mail to info@nebula.co.za.
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