Technology & Services

   ... leadership in tech-knowledge


Over the years, Nebula has amassed in-depth knowledge of the entire spectrum of telecoms technologies and services. Our Technology and Services domain is responsible for leading project engagements with a technology or service focus. It is also tasked with developing and packaging products and services and providing best practice leadership on issues including telecoms strategies and road maps, architectural design, sourcing and contracting.

The environment in which the domain operates, includes most networking and telecommunications environments including WAN, LAN, Contact Centres, fixed, mobile and wireless networks.
The domain provides enterprises with up-to-date, functional and best practice advice on aspects such as:


  • Telecommunications Strategies and road maps, providing the enterprise with a view of market drivers and accompanying technology drivers, providing a road map with prioritised implementation programs.
  • Architectural Designs, providing technical specifications including capacity, functionality, Class of Service, Network architecture and configurations.
  • Sourcing Decisions: This area provides the enterprise with a vendor analysis in specific areas, assistance with the production of specifications, assistance with the RFP process, and assistance with vendor short listing and selection.
  • Telecommunications Services Contracting: This area provides input into the contracting process covering aspects such as governance, SLAs, costs and pricing, scope of services, transformation and exit criteria.