This service domain supports smooth transition to and integration of new or upgraded services within your enterprise telecoms environment. The focus falls on implementation and change management, including the following:

Project and Program Management Operational Support Management Compliance Management Communications and Organisational Change Management Documentation Control and Administration Management

The Nebula I&TMS Methodology focus on the end to end management and quality assurance capability of implementation and transition management services within the enterprise telecoms environments. These include:

Project and Program Management is standards based on PMBOK and Prince2. Operational Support Management addresses the interim management support functions that are required to support a transitional environment to become fully operational. Compliance Management addresses the governance aspects as well as the sustainability and risk management of the implementation and transition. Communications and Organisational Change Management addresses all the communications and business interface management with the relevant stakeholders. Documentation Control and Administration Management focuses on documentation compliance and provides an assurance function in case of disputes and breach of delivery.

Our service offerings comprises of the following:

End to end service – Including the experience, qualified and certified resources with the appropriate methodology to support the end to end service delivery. Specialised resources to perform the required functions